We will use reasonable efforts to process orders within twenty-four (24) hours or 1 business day after the order was received.
We ship via Canada Post from Vancouver, BC using Expedited Shipping on Mondays, Wednesdays and Fridays.
Shipping times are typically 2-6 days depending on where the order is going. Some examples: Alberta and BC are typically 2 days, Manitoba and Saskatchewan 3-4 days. Ontario and Quebec 4-5 days. Nova Scotia and New Brunswick 6-7 days. Newfoundland and Labrador 7-10 days. Shipping is between $11.00 - $22.00 depending on where in Canada you are located.
Outside Canada. We are currently unable to accept any Orders for the Epi-No Delphine Plus or the Epi-No Libra (collectively, the "Epi-No System") billed or shipped to destinations outside of Canada and if you purchase the Epi-No System, you represent that your purchase is for personal use only and you will only use the Epi-No System in Canada.
Your complete satisfaction is important to us. You may return any Product (subject to restrictions) shipped by Pelvienne Wellness, for a full credit or refund subject to the following:
- You must return Product to us within thirty (30) days of delivery;
- You may not return Product that has been opened or used unless the Product was damaged or defective prior to any such opening or use, as determined by us in our sole discretion, acting reasonably; and
- Subject to the foregoing, all Products must be returned in good and like-new condition.
Return Fee. We will provide free return shipping and handling if your return is the result of our error (damaged, defective, or incorrect Product, etc.), as determined by us, acting reasonably, which may be applied as a credit towards future purchases. In all other cases, a return shipping and handling fee will apply. All return shipping charges must be prepaid. We do not accept 'COD' deliveries.
Returning Product. If you wish to return Product(s) to us, please contact us to arrange for the pick-up of the Product(s) to be returned.
Damaged or Defective Product. If you receive damaged or defective Product and you would like to return such damaged or defective Product, you must contact us by phone or via e-mail within five (5) days of delivery, and provide us with the Order number and Product number as well as your e-mail address and phone number. If you do not contact us within five (5) days of delivery, you will be deemed to have accepted the Product and you cannot return damaged or defective Product.
For improved bladder control and greater sexual self-confidence, strengthen and tone your pelvic floor area with vSculpt - a Health Canada approved Medical Device from Joylux™.
Utilizing a unique blend of therapeutic light, gentle heat, vibration, and Photonic Gel™(sold separately), vSculpt:
- Strengthens and tones the pelvic floor for improved bladder control
- Rejuvenates the vaginal tissue for increased sensation, tone, and lubrication
- Enhances sexual wellness for improved confidence and pleasure
How it Works:
When our skin and body tissue absorbs light from LEDs (light-emitting diodes), well-defined therapeutic benefits are generated. Specifically, light in the red and infrared spectrum has restorative and healing properties and helps energize cells to up-regulate their cellular function and increase the natural production of collagen and elastin.
Light energy also converts to heat and helps increase blood flow. When applied to the perineal region, it increases oxygen, proteins, and nutrients to help heal the perineal muscles.
Therapeutic vibration helps tighten the muscles of the pelvic floor to increase muscle tone.
Our Photonic Gel (sold separately) supports the transfer of light into the tissue, while also making the device more enjoyable to use.
When combined, these create the Harmonic Rejuvenation Process – vSculpt’s innovative approach to pelvic floor toning and vaginal rejuvenation.