Vagi-Kool Cold Packs
We will use reasonable efforts to process orders within twenty-four (24) hours.
We ship via Canada Post from Vancouver, BC using Expedited Shipping on Mondays, Wednesdays and Fridays.
Shipping times are typically 2-6 days depending on where the order is going. Some examples: Alberta and BC are typically 2 days, Manitoba and Saskatchewan 3-4 days. Ontario and Quebec 4-5 days. Nova Scotia and New Brunswick 6-7 days. Shipping is between $11.00 - $22.00 depending on where in Canada you are located.
Outside Canada. We are currently unable to accept any Orders for the Epi-No Delphine Plus or the Epi-No Libra (collectively, the "Epi-No System") billed or shipped to destinations outside of Canada and if you purchase the Epi-No System, you represent that your purchase is for personal use only and you will only use the Epi-No System in Canada.
Your complete satisfaction is important to us. You may return any Product (subject to restrictions) shipped by Pelvienne Wellness, for a full credit or refund subject to the following:
- You must return Product to us within thirty (30) days of delivery;
- You may not return Product that has been opened or used unless the Product was damaged or defective prior to any such opening or use, as determined by us in our sole discretion, acting reasonably; and
- Subject to the foregoing, all Products must be returned in good and like-new condition.
Return Fee. We will provide free return shipping and handling if your return is the result of our error (damaged, defective, or incorrect Product, etc.), as determined by us, acting reasonably, which may be applied as a credit towards future purchases. In all other cases, a return shipping and handling fee will apply. All return shipping charges must be prepaid. We do not accept 'COD' deliveries.
Returning Product. If you wish to return Product(s) to us, please contact us to arrange for the pick-up of the Product(s) to be returned.
Damaged or Defective Product. If you receive damaged or defective Product and you would like to return such damaged or defective Product, you must contact us by phone or via e-mail within five (5) days of delivery, and provide us with the Order number and Product number as well as your e-mail address and phone number. If you do not contact us within five (5) days of delivery, you will be deemed to have accepted the Product and you cannot return damaged or defective Product.
Vagi-Kool® may have been invented by a man, but it was designed by a woman for a woman. Regardless of why you need to use a cold pack in the most sensitive area of your body the Vagi-Kool® reusable feminine cold pack provides the relief you need.
Why Vagi-Kool® works is because “Cold Therapy” is one of the safest, fastest and most effective natural ways to relieve pain. Vagi-Kool® is made from a super-soft super-strong medical grade polyvinyl that actually molds itself to your body so that you can enjoy cool soothing relief where and when you need it most and with its near invisible close-to-body fit only you will know you have it on. Vagi-Kool® is non-toxic and latex free, is safe to use during pregnancy and while nursing.
The Komfort-Fit™ Sleeves can be reused, but we strongly recommend discarding the sleeve if there is a possibility of cross-contamination or re-infection. We suggest hand rinsing the sleeve in hot water and air drying. Each Vagi-Kool® Feminine Cold Pack is hand filled, heat sealed, and quality checked before it leaves our manufacturing facility.
- Vagi–Kool® reusable feminine cold packs are constructed of a super-soft super-strong latex free medical grade polyvinyl.
- Vagi–Kool® should always be used with an enclosed Komfort-Fit™ Sleeve to prevent cold burns or frostbite.
- Vagi–Kool® Komfort-Fit™ Sleeves can be washed and reused, but we strongly recommend healthy hygiene habits.
- Vagi–Kool® was designed with your body in mind.
- Vagi–Kool® Gel is safe to use during pregnancy and while nursing.
Directions for Use
Wash your Vagi-Kool® Cold Pack with warm soapy water after purchase. Make sure that your Vagi-Kool® Cold Pack is thoroughly dry before freezing.
Place your Vagi-Kool® Cold Pack flat in your freezer until completely chilled (usually two to three hours). Your Vagi-Kool® Cold Pack will remain flexible even when completely chilled.
Place your Vagi-Kool® Cold Pack into a Komfort-Fit™ Sleeve, place it in your underwear and adjust to your liking.
The Vagi-Kool® Cold Pack provides cool soothing relief for 20 to 40 minutes depending on your body, room temperature, and what you are wearing. If you have purchased more than one please be sure to take at least a 20 minute break between usages.
When To Use
- During and After Pregnancy
- Pelvic Pain
- Yeast Infections